Define social crm and crowd sourcing
Problem: Summarize how social media contributes to sales and marketing, customers support, inbound logistics, outbound logistics, manufacturing and operations and human resource. Name SM risks for each activity. Define social CRM and crowd sourcing?
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Summarize how social media contributes to sales and marketing, customers support, inbound logistics, outbound logistics, manufacturing
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Explain how defense mechanisms can be detrimental. Explain how defense mechanisms can be beneficial.
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