Define role of informational vs normative social influences


Problem

The film "Rape at McDonalds" (video link available at the end of your PowerPoint slides) usually draws a lot of antipathy and anger against the manager of the restaurant. My students often ask, why did she allow her employee to get abused, especially by her ... fiancé! In your discussion group for this chapter, I want you to:

i. DEFEND the manager's actions using the information you now know about conformity and obedience. I know that is tough to do, but use some of the social psychology concepts you learned in this chapter to give an explanation for her behavior. If you are unable to do this, see Note #1 below.

ii. At the same time, I want you to talk about how she could have and should have handled the situation.

iii. Finally, in your comments, make sure to define and highlight the role of informational versus normative social influences as well as the concept of obedience to authority.

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