Providing language and cultural training for employees is big business. If you were going to write a class on how language affects intercultural business communications, what would your lesson plan look like?
What would your students need to know in regard to high- and low-context language, language diversity, interaction, nonverbal communication, and so forth?
What are some conversation taboos they should be aware of?
What are some of the nonverbal communication aspects that they should know?
After receiving the training, should they still use an interpreter?
What are the pros and cons of using an interpreter?
Make sure that the lesson plan includes an example of a country where you can describe the differences between the United States and that country in language and nonverbal communication.