Service Research the service process for the selected company. Create a service process map.
Explain the elements of infrastructure for the service company using flow charts and be sure to provide a key.
Cite three to five sources to support your process map. identify if customer-introduced variability is available.
If not, how would you implement flexibility for customer-introduced variability?
How will a deep understanding of both manufacturing and service environments help you in your future or current career? Provide an example.