Counseling is a process whereby a qualified person purposefully assists another person to handle his or her problems. Counselling is not just giving advice. It is dependent on mutual trust and understanding. Ideally, counselling is an opportunity for you to help people to adjust to different situations and accept the changes in life.
A competent counsellor should display sincerity, good listening skills, to successfully assist people in gaining a better understanding of themselves and their problems. A good counsellor should be sincerely interested in the person and the problem. A sincere counsellor will make time for the counsellee and schedule the session so that both parties have enough time to speak/listen. Next, a good counsellor will listen attentively to what is being said by the counsellee and will not be judgmental.