Problem: One of the most important trends in questioning during the past decade has been the introduction of the "behavior-based" interview, which is predicated on the principle that the best predictor of future behavior is past behavior.
Answer one of the following questions:
1. What are some competency-based questions and why would you consider using those in an interview?
2. Compare and contrast hypothetical questions to probing questions. Which is more beneficial?
3. What are some examples of closed-ended questions and why would we want to use those?
4. What are some questioning techniques to avoid and why?