Continuing from where you left off on the progressive case study discussion, expand you're your process and how you will propose that MacArthur and Associates improves upon their learning, knowledge, and change management procedures. Do not be afraid to utilize the web to see how other companies implement change management procedures into their workplace. You might be surprised by what you find. If you are currently employed, take the time to research your own employer to see how your company uses procedures to make change manageable.