Problem: Construct a Pareto analysis of the data and determine the percentage of total complaints represented by the two most common categories.
Over a 6 mo period:
Stock Condition: 170
Checkout Queue: 33
Product request: 105
Product Quality: 87
Price Marking: 45
Policy/Procedures: 40
Service Level: 55
General: 58
Checker: 59
All other: 71