Problem: Does Anyone remeber how Jonnson and Johnson handled the Extra-Strength Tylenol tampering case back in 1982? Seven people died after purchasing Tylenol capsules that had been tamered with. Someone had removed bottles of Tylenol from Chicago area stores, inject them with cyanide, and then replaced them. Before this happened, Tylenol accounted for 17% of J&J overall profits with a 35% market share and sales per year of $350 million.
How did J&J company execs handle the tampering? Was it different from Baxter's response?