Consider your own level of communication competence choose


Consider your own level of communication competence. Choose one type of situation in which you would like to communicate more competently. (For example, you might want to improve your ability to communicate effectively with your boss or coworkers, manage your emotions in an important relationship, or handle conflict with your parents, spouse, or a close friend. Then, write a SMART (specific, measurable, attainable, realistic, and time-bound) goal outlining the communication skill you would most like to improve. List two or three specific communication strategies you will use next time you find yourself in this type of situation (you may wish to refer to the text for ideas.) Finally, write down how you will determine when your communication goal has been reached (include a procedure for monitoring your communication to get feedback on your effectiveness.)

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Operation Management: Consider your own level of communication competence choose
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