Assignment:
Conflicting Personal, Professional, and Organizational Obligations
You are an RN. You have been working on the oncology unit since your graduation from the state college a year ago. Your supervisor, Mary, has complimented your performance. Lately, she has allowed you to be relief charge nurse on the 3 to 11 PM shift when the regular charge nurse is not there. Occasionally, you have been asked to work on the medical–surgical units when your department has a low census. Although you dislike leaving your own unit, you have cooperated because you felt that you could handle the other clinical assignments and wanted to show your flexibility. On arriving at work tonight, the nursing office calls and requests that you help out in the busy delivery room. You protest that you do not know anything about obstetrics and that it is impossible for you to take the assignment. Carol, the supervisor from the nursing office, insists that you are the most qualified person; she says to “just go and do the best you can.” Your own unit supervisor is not on duty, and the charge nurse says that she does not feel comfortable advising you in this conflict. You feel torn between professional, personal, and organizational obligations.
Question : What should you do? Select the most appropriate conflict resolution strategy. Give rationale for your selection and for your rejection of the others.
Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.