Conducting a hierarchical task analysis


a. Conduct a Hierarchical Task Analysis and draw the HTA diagram and include it in your report. Clearly number and label each task and indicate any preconditions, plans, options and repetitions.

- Use Word’s smart art→hierarchy for this task.

- Evaluate the Interface using the criteria presented in class. These are the following:

• Usability – Safe to use, efficiency, effectiveness, memorability, learnability

• Design criteria – Visibility, Feedback, Constraints, Consistency, Affordances

b. How would you modify the interface to improve the design?

List at least 2 suggestions in your report with reasons why.

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