Question 1: In regards to Interpersonal Aspects of Data Gathering, what challenges does this approach create for a consultant? In the consulting work, how important is it to understand the way the problem is being managed, along with the presenting problem?
Question 2: There are advantages of whole-system discovery when conducting internal research. Are there types of consulting problems where whole-system discovery is more effective? Are there types of consulting problems where third-party consulting is more effective? What criteria should a consultant use for deciding which is more appropriate?
Question 3: If a consultant is conducting a competitive study, what assumptions does the client have that might influence the way the results are presented or received?