Problem:
E-business has birthed new paradigms of operations. IT has changed business processes to reduce costs, increase productivity and efficiency, and add shareholder value. Your goal is now to work with each individual department head and strategize an effective way of operations using ISs.
Choose one of the departments of FYC (below), analyze the department, research the various emerging technologies, and write a memo to the department head suggesting various technologies or generic software in the market today suitable for FYC, without comparing/contrasting specific ISV products:
- Sales and Marketing
- Customer Service
- Production
- Sourcing and Supply Chain
- Human Resources
- Finance and Accounts
- Administration and Operations
- Corporate Planning and Strategy