Compare and contrast the role of management in the 20th


Compare and contrast the role of management in the 20th century organization and the role of management in the 21st century. How has the change in the purpose of businesses (i.e. manufacturing vs. service) and business environment, worker attitudes, and behaviors affected the role of the manager in an organization? Discuss in detail.

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Operation Management: Compare and contrast the role of management in the 20th
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