1. A union is an employee organization that has the main goal of representing its members in employee-management negotiation concerning job-related issues.
True
False
2. Internal communication networks involve both formal and informal communication channels.
True
False
3. Under a union shop agreement, workers must belong to a union before they can be hired.
True
False
4. Autocratic leaders are leaders who delegate authority and involve employees in decision making.
True
False
5. Communication is vital for effective leadership and motivation.
True
False
6. Hygiene factors are closely related to Maslow’s higher-level needs and motivators are closely related to Maslow’s lower level needs.
True
False