Choose a operations management concept or technique in order to help address the issue of the DFW security wait lines.
It needs to be about 2 pages.
Purpose of Study
The TSA security lines have been under intense scrutiny at the DFW airport since the beginning of this year. As of May 31, 2016, the D/FW International Airport's board had approved a contract with AT&T to study security wait times.
American Airlines told NBC News that during spring break travel season this year, DFW had the second most passengers missing flight due to security congestion (Horne, 2016). Therefore, the purpose of this study is to analyze the passenger traffic at DFW's security checkpoints and propose improvements to reduce passenger wait times.
We will analyze the facility layout and perform a load distance model to propose a new layout. In addition to layout planning, we will look at the TSA PreCheck locations and complete a waiting line model analysis to examine the need to add additional locations.
Attachment:- Project draft.pdf