Consider the following questions:
1-Reflect back to the material covered in the chapter. Think about a current or past supervisor that you have or had at a job.
In at least 250 words, explain what types of programmed decisions did he or she make? What types of non-programmed decisions needed to be addressed?
2-Case Study- Breaking the Rules
Read the above case study. And answer the following question in at least 500 words.
1-Why was Nancy rewarded for breaking the rules?
2-Describe what type of decision Nancy had to make. What decision alternatives were available to her besides the one she chose?
3-What types of behavioral factors might have influenced Nancy's decision?