Discussion:
Review the case study and response the following questions:
Case analysis: All IT takes is for good men to do nothing
1. Would a TNA be needed in this situation? Why or why not? If yes, who would you want to talk to?
2. Based on the case as presented earlier, what KSAs need to be trained?
3. Why was the commission insisted on training the whole company when the problem is clearly only Mr. Pettipas? Elaborate.
4. For the training to be effective, what other things do you think need attention?
5. What would you suggest in the way of evaluation of the training? How would you convince top management that it would be worth it?