Response the folloiwng:
1.Calculate a mean, median and mode - all three measures of central tendency
2. Calculate a standard deviation and an interquartile range.
3. Which measure of central tendency would you recommend using for each of the questions to report the results?
4. For the first 3 questions summarize the data in a histogram*, one per question.
5. For last 3 questions summarize the data in a pie chart*, one per question.
Questions are listed below:
On the whole, how satisfied are you with the service you receive from your primary contact at Company?
Q1 Response options:
1 - Extremely Satisfied
2 - Satisfied
3 - Somewhat Dissatisfied
4 - Dissatisfied
Q2 How good is Company at meeting your sales objectives?
Response options:
1 - Exceptional
2 - Alright
3 - Poor
4 - Below Expectations
Q3 How good is our Company in communicating with your company?
Response options:
1 - Exceptional
2 - Alright
3 - Poor
4 - Below Expectations
Q4 In general, what percent of your business does Company represent?
Response options:
1- < 25%
2- 25 - 75%
3 - Over 75%
Q5 Which Department do you primarily work with?
Response options:
1 - Sales
2 - Distribution
3 - Production
Q6 Your Company Size
Response options:
1- < $10m
2 - > $10m
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