1. By supporting employees learning from the knowledge management system and using the information in their jobs, managers will help create?
a. reinforcement schedules.
b. climate for transfer.
c. attribution of skills.
d. social identity.
e. a job evaluation system.
2. If groups of IT Solutions' employees are able to work together and collaborate on the job, sharing knowledge and staying connected over time, they can form?
a. reinforcement schedules.
b. behavior models.
c. transfer climates.
d. explicit knowledge.
e. communities of practice.