Building a high-performing organization with a capable


1. Building a high-performing organization with a capable leadership and workforce is an example of ______

a. economic sustainability

b. technological sustainability

c. political sustainability

d. environmental sustainability

2. In an assembly line of a factory that makes gears, it takes fifteen minutes to complete a drilling operation using a lathe. The duration of this operation is called _____.

a. delay time

b. queue time

c. processing time

d. standard time

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Operation Management: Building a high-performing organization with a capable
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