Manage Human Resources Services Assignment -
Work tool - Performance Review Meeting
Please review all of the following:
Last year's performance
Current job description
Issues highlighted in personal review
Plan for the upcoming year (including training and development)
Review last year's performance:
General review:
Review specific objectives set last year:
Review current job description:
Please record any tasks or job responsibilities that have changed. Please note that all changes must be approved in writing by your line manager.
Discuss issues highlighted in personal review
Please record any issues discussed and actions agreed upon, if appropriate.
Plan for the upcoming year (including training and development)
Identify objectives during the performance management review. Employees can delineate how the objectives will be achieved after the meeting.
At least one objective should be job-specific and one should be related to career development.
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Define your objective
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How will you achieve this?
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What support will you need?
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Target date for achievement
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Details of training identified
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Review of progress
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Objective 1
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Objective 2
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Objective 3
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Do you have any additional developmental needs you would like the organization to support? This could include personal or professional development. Please note areas you would like us to consider in the box below. The HR manager will contact you to discuss this in more detail and help you make arrangements where appropriate.
PART A -
1. What are the advantages of using the Preparing for the Performance Review document (Work tool)? Are there any other areas you think should be added to the document?
2. List some strengths and weaknesses of the Performance Review Meeting document. Is the document's length appropriate? Is it easy to understand and complete?
Part B - Optional Student Activities
The following activities are provided to allow the instructor to select those that are appropriate for their students.
1. Discussion Questions - These questions can be completed individually, in a small group or a class-wide debate.
1.1- Do you think support staff employees were right to complain about the previous performance management system?
1.2- What are some potential barriers to the successful implementation of the new system and how would you overcome these barriers?
1.3- How should managers prepare before conducting performance review meetings?
1.4- Is it appropriate to use measurable outputs as goals? If so, please give some examples.
1.5- How should employees prepare for their performance review meeting? What areas do you think they should consider and why?
1.6- Should the organization use a rating method so each employee receives a score? Explain our answer.
1.7- Why does the HR manager need the buy-in of appraisers and appraises?
1.8- What types of training and development opportunities could be offered to employees?
2. Group Tasks - These tasks function well when small groups work in teams. Students can share their ideas in the form of a brief presentation.
2.1- Write an e-mail to all support staff to tell them about the new performance management system.
2.2- Define the specific criteria you would use to assess the performance of an office manager. Use the sample
2.3- You have been asked to give a presentation to all support staff to discuss the practical details of the new system. What areas will you cover?
2.4- What five tips would you give managers to help them deliver an effective performance review meeting?
2.5- The organization has decided to review next year's criteria and wants to add measurable core skills and knowledge. Complete the following table using the example provided for guidance.
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Competence
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Benefit of using this competence in the process
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Are there any potential issues in using it?
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How could you measure it?
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How could you break down this competence further?
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Example
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Excellent communication skills
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All employees use this skill daily. Excellent communication skills reflect positively on the organization.
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This is a subjective area and could be prone to bias from the appraiser.
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Collect evidence. Speak to colleagues for positive and negative feedback.
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Written Verbal listening formal appropriateness of methods
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Effective working relationship with colleagues
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Time management
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Initiative
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Flexibility
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Computer skills
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2.6- What other criteria should be included in the table?
2.7- You have been asked to assess the effectiveness of the new system. Write five questions you would include in a questionnaire to be completed by appraises.
2.8- Explore how the use of a 360o appraisal system could be beneficial to Southwood School.
2.9- Identify the pros and cons of introducing a performance-related pay option.
Need all answers of to be restricted to 5.5-7 pages.
Include 2-4 references only - Harvard.