With regard to the attached article (which can be found at the following link
https://www.businessweek.com/magazine/content/11_12/b4220021488483.htm)
and Chapter 8 of the textbook, Essentials of Contemporary Management by Gareth Jones, I am looking for help in analyzing the following.
Direct information from the article and textbook would be helpful for my understanding, rather than just opinion.
Question 1) In what ways did Benetton's use of its control systems result in declining performance?
Question 2) Specifically, what were the control systems and how did they add to the issue?
Question 3) How did Benetton's competitors use their control systems to gain a competitive advantage?
Question 4) Who were the competitors and what were the control systems they used that were more beneficial?
Question 5) What kinds of changes has Benetton made to its control systems?
Question 6) Have the changes Benetton made gone far enough or should they do more and, if so, what else might they do and how will that help?
Question 7) Will the changes to the control systems that they have made be enough to increase its performance or ensure the company's survival? Why or why not?