Behavioral school approach to job design


There are 20 multiple choice questions and 5 true/false Questions.

Question 1. Intermittent flow operations:

a. involve close management of workers.
b. generate a low product mix.
c. have many schedule changes.
d. have high turnovers of raw materials and
e. work-in-process inventories.

Question 2. Continuous flow operations:

a. utilize dedicated equipment.
b. are labor-intensive operations.
c. have unpredictable material flows.
d. have work centers grouped together by
e. function (department).

Question 3. Repetitive manufacturing:

a. heavily converts raw materials into finished parts and components.
b. produces one basic product with minor variations.
c. produces a limited menu of products sharing common parts, processes, etc.
d. utilizes highly trained, flexible labor.

Question 4. Design capacity is:

a. theoretical capacity.
b. capacity dictated by the firm's built-in organizationalconstraints.
c. the ratio of actual output to design capacity.
d. actual output.

Question 5. The stepping-stone method is used to:

a. obtain an initial (1st) solution.
b. balance source supply and destination demand.
c. evaluate empty cells (routes) for possible cost reductions.
d. evaluate occupied cells (routes) for possible cost reductions.

Question 6. Which of the following statements is true?

a. evaluation paths selected must be as long as possible.
b. evaluation paths may contain diagonal movements.
c. occupied cells may be bypassed if turningmovements are not desired.
d. all occupied cells of each solution must be evaluated.

Question 7. The intent of the load-distance model is:

a. to minimize the number of workers.
b. to maximize work station productive time.
c. to minimize idle time per cycle.
d. to minimize materials and / or information movement costs within a process layout.

Question 8. Which of the statements about line-balancing is best?

a. if a precedence relationship exists between tasks A and B, they cannot be assigned to the same work station.
b. if a line's balance delay factor is minimized, its efficiency is maximized.
c. the theoretical minimum number of work stations can never be achieved, hence the name "theoretical".
d. if the desired output rate increases, the cycle time also tends to increase.

Question 9. Hybrid or combination layouts:

a. require the use of work-in-process inventories between the pure layouts.
b. were developed by Henry Gantt in 1901.
c. are similar in their characteristics to fixed-position layouts.
d. are rarely encountered in industry.

Question 10. Which of the following statements is true?

a. line-balancing attempts to eliminate bottleneck tasks via product redesign and better worker training.
b. the efficiency of an assembly line can be improved by selecting a different task assignment heuristic for the line-balancing process.
c. an assembly line is perfectly balanced when there are an equal number of tasks in each work station.
d. "effectiveness" is defined as an assembly line's ability to meet desired daily output.

Question 11. The Behavioral School approach to job design which attempts to make a worker a "co-manager" is:

a. job enrichment.
b. job enhancement.
c. job rotation.
d. job enlargement.

Question 12. The 5 categories of activities (operation, transport, inspection, delay and storage) are used in which of the following methods of process analysis?

a. multiple activity chart.
b. gang chart.
c. simo chart.
d. motion economy chart.

Question 13. The procedure that involves performance ratings and allowance factors is:

a. direct time study.                                
b. pre-determined time study.  
c. historical experience.              
d. work sampling.

Question 14. Hybrid or combination layouts:

a. require the use of work-in-process inventories between the pure layouts.
b. were developed by Henry Gantt in 1901.
c. are similar in their characteristics to fixed-position layouts.
d. are rarely encountered in industry.

Question 15. Which of the following statements is true?

a. line-balancing attempts to eliminate bottleneck tasks via product redesign and better worker training.
b. the efficiency of an assembly line can be improved by selecting a different task assignment heuristic for the line-balancing process.
c. an assembly line is perfectly balanced when there are an equal number of tasks in each work station.
d. "effectiveness" is defined as an assembly line's ability to meet desired daily output.

Question 16. The Behavioral School approach to job design which attempts to make a worker a "co-manager" is:

a. job enrichment.
b. job enhancement.
c. job rotation.
d. job enlargement.

Question 17. The 5 categories of activities (operation, transport, inspection, delay, and storage) are used in which of the following methods of process analysis?

a. multiple activity chart.
b. gang chart.
c. simo chart.
d. motion economy chart.

Question 18. The procedure that involves performance ratings and allowance factors is:

a. direct time study.                                 
b. pre-determined time study.                  
c. historical experience.
d. work sampling.

True or False: (Select the one right response)

Question 19. In cross-docking, labeled and presorted loads are received directly at the warehouse dock for immediate re-routing.

Question 20: A job shop helps a firm follow a differentiation marketing strategy.

Question 21: Group technology layouts are used to convert job shops into assembly lines.

Question 22: The Northwest-Corner technique produces a deliberate cost-efficient solution for the transportation algorithm.

Question 23: Work sampling is widely used to analyze non-repetitive jobs.

Question 24: The minimum allowable cycle time guarantees that the firm will meet its daily production quota.

Question 25: The direct time study method makes allowances for unscheduled interruptions, unusual delays, and unusual mistakes on the part of the worker.

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