1. As a leader respected for her creative approach to organizational culture, Marianne encourages _______ on the part of her employees.
A. obedience and respect
B. specialized expertise
C. empowerment and engagement
D. strict adherence to performance goals
2. Much research has been done on measuring and recording empoyee satisfaction, and there are numerous intricate techniques for gathering information. Which of the following is the most helpful to management to record this type of information?
a. The single global rating
b. Polls
c. Online surveys
d. Oral interviews