Are service users able to access the program, Other Subject

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Are service users able to access the program

Assignment task: Quality Dimensions of Human Services Delivery - Accessibility, communication, and Responsiveness

"The program selected is the Hart City Women's Shelter. With this in mind, respond to the following questions about accessibility, communication, and Responsiveness."

1. Accessibility: Are service users able to access the program? Are cost, distance, transportation, or others factors limiting the ability of some individuals to benefit from the program?

2. Communication: Do the program and its staff effectively communicate with service users?

3. Responsiveness: Are the program and its staff responsive to the needs of the service user?

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