1. _________is focused on ensuring that operating systems will perform their intended function reliably.
A. Total productive maintenance
B. A just-in-time system
C. An intermittent production system
D. Total quality management
2. A__________produces finished-goods inventory in advance of customer demand using a forecast of sales.
A. just-in-time system
B. push system
C. Kanban system
D. pull system
3. Publicity and word of mouth are the most risky and least effective means of promotion and is where social media and networking can play a large role.
True
False