1. The chapter notes that changing organizational culture is daunting and provides examples of Yahoo, GM, and HP. What other firms have attempted to change their culture in recent years? What techniques did they use for the transition? Was it successful?
2. Apply the concept of leadership and list four characteristics of required of a leader in Du telecom.
3. Looking at the evolution of labor law, do you think that our modern laws do enough to address protections and support for organized labor and collective bargaining relative to other first-world countries? In other words, are we progressive in this area, or falling behind? Explain your answer.