Problem:
A hotel used the following appeal to try and get customers to re-use their towels.
Because we are committed to preserving the environment, we have made a financial contribution to a nonprofit environmental protection organization on behalf of the hotel and its guests. If you would like to help us in covering the expense, while also conserving natural resources, please reuse your towels during your stay. Need Assignment Help?
The appeal relies on:
the injunctive norm.
the descriptive norm.
the norm of reciprocity.