Problem: Assist to respond professionally and with empathy to this mail from the student, to reassure him that I'm thankful for the email and has no anger against them, his action is an acceptable and disappointing and not condoned. I still believing he could have made it without being dishonest However we can just await for the feedback from assossor and take it from there, I have no authority at this moment to decide anything on this matter.
Firstly I feel so ashamed as I'm writing this mail. I don't even have words to describe how sorry I am. I want to apologize for my actions regarding my dishonesty when writing my second attempt examination. I don't want make any excuses, but the pressures from my personal life and the opportunity for the first time working for such big organization just took its toll on me and felt like failing again would disappoint many people including instructors and my family. I now know I was an idiot for thinking I can impress you with dishonest actions.
I truly hope that you will find it in your hearts to forgive me and give me the opportunity to earn back your trust and to serve my community well. Need Assignment Help?
Best regards
Learner.