- Select a faculty-approved industry such as automotive, healthcare, retail, call center, restaurant, and so forth. Prepare a simple matrix in which you compare and contrast business-to-business (B2B) and business-to-consumer (B2C) e-commerce.
Include at least three industry examples that support the findings in your analysis.
Consider the following elements: 1. Cost, 2. Consumer exposure, 3. Customer service, 4. Differences in website structure, 5. Access rights, 6. Audience, 7. Security
- Prepare a 5- to 7-slide Microsoft® PowerPoint® presentation with speaker notes using the industry selected in Week One. The presentation must cover the following:
Differentiate between customers, suppliers, and partners, and explain their roles and responsibilities as related to the organization.
Identify several of the organization's customers and suppliers.
Analyze the effects of customer demands on suppliers.
Define various ways suppliers may prepare for customer demand changes.
Define various ways customers may prepare for supply interruptions or changes.