Problem: Drawing from your own experience, select a process (a set of specified steps to accomplish a task) used at your place of work or in an interaction with a business that you would like to see improved and briefly describe the process. Be sure you have identified a specific process rather than a general business problem or area.
1. Explain why you picked that process.
2. Explain the steps you might take to analyze how to improve the process.
3. Who should be involved with you?
4. What are some of the questions you should ask about the current process?
5. How will you know if the process was actually improved?