An identifies the activities in designing producing and


1. A(n) _____ identifies the activities in designing, producing, and delivering goods.

a) cause-and-effect diagram                      

b) scatter diagram                           

c) value stream map    

d) affinity diagram

2. On June 1, year 2, Pitt Corp. sold merchandise with a list price of $5,000 to Burr on account. Pitt allowed trade discounts of 30% and 20%. Credit terms were 2/15, n/40 and the sale was made FOB shipping point. Pitt prepaid $200 of delivery costs for Burr as an accommodation. On June 12, year 2, Pitt received from Burr a remittance in full payment amounting to

a. $2,744

b. $2,940

c. $2,944

d. $3,140

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Operation Management: An identifies the activities in designing producing and
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