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Amount of conflict present throughout the communication


Problem: Develop a response to the following in one paragraph - However, I believe your analysis is at its best during the "turn" in the conversation where Mom indicates "Let's start over." At this time, Mom transitions into mindful listening; Wood clearly states that the first step to becoming a mindful listener is making the conscious decision to become one (Wood, 2019, p. 171) and once that is decided upon, utilizing skills such as using minimal encouragers and paraphrasing will allow listeners to build rapport and assist others to communicate openly (Wood, 2019, pp. 187-188). The only additional insight I would provide is that if Mom were able to ask one neutral, information-seeking question prior to making a judgment about online dating, before falling into ambush mode, she may have been able to reduce the amount of conflict present throughout their communication. An example of an information-seeking question that may fit this criteria is "What do you already know about him? Need Assignment Help?

 

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