After the customer has been identified using customer, Operation Management

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After the customer has been identified using customer

After the customer has been identified using customer segmentation, companies must next understand their customers’ needs. David Gavin suggested seven dimensions of a product and service in chapter three. Choose one of the seven dimensions and describe how this allows a company to better understand its customers’ needs. Also give an example for one of the dimensions for either a manufactured or service product.

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Operation Management: After the customer has been identified using customer

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Operation Management: After the customer has been identified using customer

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