Identify and explain how a perceived incongruity in the


1. Identify and explain how a perceived incongruity in the organization affects motivation. Be specific in your example.

2. Identify a discrepancy. Explain how the two types of discrepancies could be the basis of motivational action in a particular situation.

3. Explain the role of effective feedback. Identify a situation in which effective feedback would be useful. How did the feedback succeed or fail in its intent? Discuss why it had that outcome.

4. Create an effective goal-setting program to increase performance (Table 8.1 in your textbook). Use a real situation as your example.

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Operation Management: Identify and explain how a perceived incongruity in the
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