After reading the article, 10 Techniques for Gathering Business Requirements, think about the following scenario and answer the questions provided.
Wilmington University is implementing a mobile app where students are able to order books via the app and then pick them up at the bookstore within one hour of their order. Additionally, students can order via the app and have their books automatically shipped to their residence. What requirements gathering techniques will you use? Describe in detail how you would apply these techniques.