1. According to the stated objective “Effective managers can use the ideas taught in this course to understand and influence individuals and groups.” What three or four specific ideas could help someone to meet this stated objective? Be specific, cite references and to the extent possible, connect your ideas directly to a job setting.
2. What do you think about conflict in an organization? Is it good or bad? What causes intergroup conflict and what are its consequences?
3. Decisions must be made and one can argue that with each decision there's a value at work. What would prompt someone to act unethically? State your reasons and provide a practical example for each.
4. Warren Bennis argues that all effective leaders share a common set of characteristics. List and briefly describe them. Link them to Kotter's eight critical steps for leading change.
5. State the essence of Maslow's and McClelland's theories of motivation. Do they share anything in common? On what grounds would you argue in choosing one as more firmly based on evidence?