A companys marketing strategy can be customer- ie strategy


A company’s marketing strategy can be customer- (i.e., strategy designed by examining primarily customer needs) or competitor-oriented (i.e., strategy based on competitors’ actions). In reality, companies do both. For the following scenarios, identify which strategies to emphasize and why.

A market leader in pharmaceuticals

A market follower in mature market

A market nicher (i.e., company focused on a small segment) in interior decoration of luxury homes

A market challenger in a mature market with low margins and significant economies of scale effect.

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Operation Management: A companys marketing strategy can be customer- ie strategy
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