1) Which of the following tasks within an Airline Company are related to Operations?
A) Crew Scheduling
B) International Monetary Exchange
C) Sales
D) Advertising
2) Among the tools of TQM, the tool ordinarily used to aid in understanding the sequence of events through which a product travels is a
A) Pareto chart
B) flowchart
C) check sheet
D) poka-yoke
3) One dollar saved in purchasing is
A) equivalent to a dollar earned in sales revenue
B) worth even more than a dollar earned in sales revenue
C) worth slightly more than a dollar earned because of taxes
D) only worthwhile if you are in the 50% tax bracket and still have a low profit margin
4) The two most basic inventory questions answered by the typical inventory model are
A) timing and cost of orders
B) quantity and cost of orders
C) timing and quantity of orders
D) order quantity and service level
5) Service level is
A) the chance of stocking out
B) the chance of not stocking out
C) something that should be minimized in retail
D) None of the above
6) Which of the following aggregate planning strategies might direct you to a competitor?
A) using part-time workers
B) subcontracting
C) changing inventory level
D) varying production rates through overtime or idle time
7) Which mode of transportation is the dominant form of freight transportation?
A) Air
B) Truck
C) Rail
D) Water
8) Cargo is loaded and unloaded only once with:
A) direct truck shipment.
B) less-than-truckload shipment.
C) multimodal solutions.
D) None of these modes always has only one loading and unloading.
9) What term is used to describe the outsourcing of logistics?
A) E-Logistics
B) Shipper Managed Inventory (SMI)
C) Hollow Logistics
D) Third-Party Logistics
10) The phases of project management are
A) planning, scheduling, and controlling
B) planning, programming, and budgeting
C) planning, organizing, staffing, leading, and controlling
D) different for manufacturing projects than for service projects