1. What recommendations would you make for handling frivolous calls to the hotline?
2. Does the organization evaluate its ethics initiatives? How? If not, why not?
3. Would you characterize the ethics efforts in this organization as taking a values, compliance, or combination approach? Is it effective? How could it be improved?
4. How would you raise an ethical concern in this organization? List all of the resources available to you. Which ones would you be likely to use? Why or why not?