Questions are from text: Healthcare Quality Book , second edition by Elizabeth R. Ransom, Maulik S. Joshi, David B. Nash and Scott B. Ransom, Chapter 17 (part 1)
1. What are the driving forces of quality improvement?
2. What are the roles of various organizations working on quality issues? how do these organizations relate to each other?
3. Discuss the uses for quality improvement information and the benefits and costs of each.