1. Among the four skills most desired by employers are active listening and critical thinking
2. Soft skills are job specific; they are useful only in certain jobs
3. Hard skills are not important in organizations
4. As a person rises to higher levels of an organization, technical skills become more important and personal skills become less important
5. It is likely that you will experience 10 or fewer jobs in your career
6. Human capital is the productive potential of an individual's knowledge, skills, and experiences
7. Organizations who invest in employees' human capital tend to have higher turnover but improved financial outcomes
8. Organizations invest in employees' human capital by building their skills, motivating them, and providing opportunities for them