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What external and internal pressures did Mark Parker face when he assumed the leadership of Nike, and how did he respond to these challenges?
Describe some of the specific tactics that resisters would employ to thwart change efforts.
Briefly describe some of the specific actions or responsibilities of the CEO that strategic leadership entails.
Citing specific examples, explain how charismatic leaders of the past used vision and superb communication skills to make their case.
What effects has Oprah's charisma had on her followers? What qualities of charismatic leadership does Oprah possess?
Describe the characteristics of a typical NEADS team, using the information discussed in the chapter. What factors determine the cohesiveness of NEADS teams.
What type of teams does FedEx use? How do the standards set by Fred Smith for FedEx teams improve organizational performance?
Describe an organization whose culture, structure, and leadership philosophy clearly support creativity and innovation.
What is the key to creating cross-functional teams in which team members put the good of the team ahead of functional self-interest?
Identify and describe any team you have been a member of, or know about otherwise. What role did the team leader play in making this possible?
What are some strategies for creating effective teams that are not victims of the groupthink phenomenon?
One of the characteristics of effective teams is that they are creativity driven. How important is creativity to Cisco's success?
Why was decentralization and delegation necessary to Boyne's future despite the success with Everett Kircher at the helm of a vertical structure?
How did Gore's sponsors program facilitate the creation of high-quality relationships among leaders, sponsors, and associates?
What people are now referring to as generational diversity and unique characteristics. What are implications of generational diversity on effective leadership?
Describe some of the practices, policies, and norms that you would expect to find in organization that prides itself on building a culture of respect and trust.
What potential problems could develop in a case in which a leader is from a high power-distance culture, but his follower are from a low power-distance culture?
The chapter discusses the characteristics of a highperformance (strong) culture. What is the evidence that Avon has a strong culture?
Does Mark Dwight possess any characteristics of a transformational leader? If so, what are they?
Explain the importance of effective communication skills for charismatic and transformational leaders.
What type of power is the charismatic leader most likely to be associated with and why?
Charismatic leaders are said to possess special trait that influence. Explain how each of these traits influences how followers perceive the charismatic leader.
A strong emotional attachment to a charismatic leader can have beneficial and detrimental effects on followers. Explain both types of effects on followers.
What are your psychological contract expectations of boss and coworkers? Give examples of conflicts you have had at work, listing expectation that was not met.
How did you score on Self-Assessment 1 on pages 193-194, "Listening Skills"? State your plan for improving your listening skills.