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Explain contribution of F.W. Taylor to the development of Management. What are the different levels of Management.
Explain the benefits and costs of joining Regional Trade Agreement. Explain the five main drivers of globalisation and ascertain whether they have aided to decrease the gap between the rich and poor
The common features of LDCs comprise low GDP per capita, high unemployment, capital scarcity, high levels of external debt, chronic budget deficit, high concentration on primary exports, low levels
What do you understand by the term Request for Information and Request for Proposal (RFP)? List down five questions specific to the vendor’s capability to provide the required service asked in a
Provide the five elements of a successful brand. Describe what you understand by work ethics. List two unethical behaviours which could arise in a company? How would you tackle the matter if you were
Find out the initial exchange of cash that occurs at the start of the swap. Find out the final exchange of cash that occurs at the end of the swap. Provide an example of a situation in which this swap
What are the diverse patronage motives? What are the various elements of customer satisfaction leading to customer loyalty?
Discuss, with examples, an appropriate framework or model by which service executives can effectively improve quality service and services marketing. What factors explain the growth in retail scale
Briefly describe how you could use a merchandising, pricing and communications strategy to overcome your unfavourable location? Make a distinction among the three types of impulse purchases. Give an e
Critically discuss the major issues faced by management that is aiming to measure quality of an organisation’s services. Your answer should also include concept of Gap Model and explain how the
John Smith put down the phone. He has spent the last 45 minutes speaking to many people in the customer service department of FinanceCo Ltd.
Using the service profit chain model, critically discuss the importance of service employees in creating customer satisfaction and service quality. Use a service organisation of your choice to suppo
Critically assess the five specific dimensions of service quality identified by Parasuraman, Zeithaml and Berry (1988) to this situation.
Describe fully the different concepts of change management and explain its significance. Describe how Visual Merchandising can be used as a powerful instrument of marketing to help boost sales of a ne
Why marketing mix is so important for small businesses as well as enormous multinationals? Price is a sensitive issue unless the market demand is very high for the product or service. Elaborate on the
‘Customer’s expectations build over a long period of time.’ Discuss the factors responsible for the formation of customer expectations.
The Mauritian economy has undergone tremendous transformation since independence. During the colonial period, Mauritius had an agricultural-based economy.
You have just been employed as a project manager to work with the HR manager. Your first task is give options available to manage: Actual Output, Utilization and Efficiency of the resources availabl
Illustrate in detail what do you understand by the term Integrated Coastal Management and explain its major function.
Illustrate two new instruments for resource management. Describe in complete detail of steps which are exist in risk assessment. Explain the various renewable-energy strategies for accomplishing susta
Explain how a holistic view of conflicts between coastal uses might be set up? Describe in detail the dissimilar aspects of policy integration. Explain the caveats on policy integration.
Using a proper local coastal site as an example, illustrate the Integrated Coastal Zone Management (ICZM) process which you would propose to be adopted.
Kaplan and Norton propose methods for implementing strategies without disrupting organizations. Give examples from your work experience of disruptive and non-disruptive strategy implementations.
Describe McCall’s software quality model in detail. What are different processes involved in project quality management? Describe quality control planning in detail.
State and describe the outputs of administrative closure process. Explain different types of contracts with its merits and demerits.