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Upward Communication - Organization Behavior

It is just the reverse of the downward communication. It flows upward from a subordinate to the superior through middle managerial levels along the line. Such communication is of two types:

Feedback if information in which subordinates convey a message to the top executive in response to the latter's original communication.

Voluntary communication from the subordinates to convey their complaints, grievances, suggestion and opinions.

Benefits

I.            Create insight into behavioral problems

II.           Create confidence and trust

III.          Enhance learning and excellence

Problems

I.            Concealments

II.           Delay and distortion

III.          By passing

IV.           Poor listening

V.            Hesitation of employees

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