Sorts of influences that affect consumer behavior
Write down the various sorts of influences that affect consumer behavior?
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There are various influences; few of them are illustrated below:
i) External Influences: It includes Social, Cultural class Reference groups.
ii) Situational Influences: It includes Market offerings, Complexity and Demographics.
iii) Internal factors and processes:
a). Psychological Characteristics -Motivation, Learning or socialization, Attitudes , Personality, Lifestyleb). Decision Making - Recognize needs, look for information, assess alternatives, Make purchase, Post purchase.
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