Safety measures for HR Manager

Question

Write down the safety measures for HR Manager to make the grievance handling procedure more effectual?

Answer 1

- Offer the employee an opportunity to talk openly
- Carry out the meeting in private
- Listen carefully with honest interest without arguments or interruption
- Do not just go through the symptoms - try to set up the actual reason
- Make sure the policy and records - do not jump to conclusions
- Give a timeline for the solution and act in it - do not delay
- Give a friendly, equally acceptable solution
- Don’t publicize.