Characteristics of the Hospitality Sector That Impact the Management Of Operations
You will investigate characteristics that impact management of hospitality operations and hospitality operation characteristics that impact success.
Complete the following in 6 page:
Design an infographic or web page that highlights your potential hospitality business. This should show prospective customers and investors what values drive your business and what unique properties it contains that make it stand out from all the others.
1. Watch Hotel Hell, Greece Lightning at https://www.travelchannel.com/tv-shows/hotel-impossible/episodes/greece-lightning and read https://www.mintek.com/blog/eam-cmms/hotel-impossible-litochoro-olympus-resort-villas-spa/
a. What are the operational issues in this hotel?
b. What characteristics exist in the Mount Olympus Resort Villas and Spa that could impact operations and what characteristics of operations could impact success?
2. Investigate values that drive luxury, mid-price, budget, traditional brand, franchise, and independent hotels.
• Visit in person at least five different hotels or other hospitality businesses that represent each of the levels: luxury, mid-price, budget, traditional brand, franchise, and independent hotel. This could also include cruise ships, eco-tourism, glamping enterprises.
• Sit in the lobby, walk around the grounds (may have to get permission), ask to see accommodations, talk to the front desk staff, and the manager finding out all you can about the characteristics of the business that impact operations.
o Glamping https://glamping.com/usa/glamping-usa-canada-destinations.html
o Ecotourism https://www.ecotourism.org/what-is-ecotourism
o World's Most Unusual Hotelshttps://www.travelandleisure.com/articles/worlds-most-unusual-hotels
o Unique World Cruises https://www.uniqueworldcruises.com/
3. Investigate these Unique Hospitality Properties from around the World looking for specifics about their style, services, management, operations that set them apart. Investigate their web sites, customer reviews, and if you are close to one, go check it out in person:
• The Grand Pupp, Czech Republic
• Chateau de Challain, Challain la Potherie, France
• Colonial Gardents Bed & Breakfast, Williamsburg, VA
• Delamore Lodge, Weiheke Island, New Zealand
• The Captain's Manor Inn, Falmouth, MA
• IceHotel, Jukkajarvi, Sweden
• Nature Observatories, Costa Rica
• Ackergill Tower, Caithness, UK
• Het Kleine Paradijs, Easterein, Netherlands
• Whitepod Hotel, Switzerland
• The Caves Resort, Jamaica
• Hotel de Glace, Canada
• Magic Mountain Lodge, Chile
• Singita Sweni, South Africa
• Poseidon Undersea Resort, Fiji
• The Oberoi, India
• Jade Mountain, St. Lucia
• Katslauttanen Igloo Village, Finland
• Nhow Berlin, Germany
• Amangiri Resort, Utah, USA
• Fairy Chimney Hotel, Turkey
• Atholl Palace Hotel, Scotland
• Barin Ski Resort, Iran
• Koija Star Beds, Kenya
• Jade Screen Hotel, China
• Free Spirit Spheres, Canada
• Quinta Real Zacatecas, Mexico
• Tree House Point, Washington, USA
• Aurora Express, Alaska
• Eco Camp Patagonia, Chile
• Hotel Jested, Czech Repubic
• Hotel Puerta America, Spain
• Katikies Hotel, Santorini, Greece
• Seven Hotel, Paris, France
• Jumbo Stay, Sweden
• FantaSuite Hotel, Minnesota, USA
• Locanda Rosa Rosae Inn, Italsy
• Kasbah Du Toubka Hotel, Morocca
• Saguaro Hotel, California
• Wanderlust Hotel, Singapore
• Buqshan Hotel, Yemen
• Taj Lake Palace, India
• Adrere Amellal Ecolodge, Egypt
• Grotta Palazzese Hotel, Italy
• Yankee Ferry, New Jersey, USA
• Hotel Marques de Riscal, Spain
• Burj Al Arab, Dubai
• Cocoa Island Hotel, Maldives
• El Cosmico Hotel, Texas
• Hang Nga Guesthouse, Vietnam
• Palacio de Sal, Bolivia
• Jules Undersea Lodge, Florida, USA
• Earthship Biotecture, New Mexico, USA
• La Balade des Gnomes, Belgium
• Utter Inn, Sweden
• Hotel Sidi Driss, Tunisia
• Golden Nugget, Las Vegas, USA
• La Rosa Campsite Extraordinaire, UK
4. Sustainability https://www.4hoteliers.com/features/article/6618 and Why Go Greenhttps://green.hotelscombined.com/Gyh-The-
Business-Case-For-Sustainability.php
a. What is sustainability in the hospitality industry?
b. What is the history of sustainability?
c. What current trends are emerging in sustainability in hospitality?
d. What are some examples of hospitality businesses that exemplify sustainability and green business?